TERMS AND CONDITIONS OF SALE
PAYMENT
Invoices are due and payable in accordance with the terms
listed on the front of this invoice. An interest charge of 2.0%
per month will be added to past due accounts. All legal, court
costs, and service charges incurred in collecting payment will
be an expense of and charged to the purchaser.
DELIVERY
Unless otherwise noted, delivery will be made F.O.B
BSI’s facility with shipping charges to be paid by Purchaser.
Risk of loss passes to Purchaser upon delivery by BSI to common
carrier. BSI will not be liable for delays or failure of delivery
caused by strikes, accidents, fires, lockouts, riots, wars, acts
of God, a shortage of or an inability to obtain supplies, fuel,
material, labor or shipping facilities, and on account of any demands,
orders or any acts or regulations of any local, state or federal
governments or agencies for any reason. We will not be held responsible
for any delays or failure to deliver caused by any contingency
beyond our reasonable control. Our delivery time will be extended
for the duration of such events.
SOFTWARE SALES FINAL
All Software sales are final. BSI will not
refund any money or exchange any software purchased.
RESTOCKING CHARGE
If BSI accepts return merchandise then there
will be a fifteen percent (15%) restocking charge.
TRANSPORTATION CHARGES FOR WARRANTY SERVICE
The cost of freight
or transportation to and from any BSI service center, required
in order to complete any repair service under the term’s
of any manufacture’s limited warranty, will be an expense
of and charged to the Purchaser.
UNCOLLECTABLE CHECK
In the event a check is returned by a customer’s
bank as uncollectable, there shall be a charge of $25.00 in addition
to any other charges that may be included. All legal, court cost,
and service charges incurred in collecting payment will be an expense
of and charged to the purchaser.
LIMITED WARRANTY
All hardware products delivered by BSI are warranted under the
terms of a limited warranty provided by the manufacturer of each
product, UNLESS OTHERWISE PROVIDED IN THOSE WRITTEN WARRANTIES.
LIMITED WARRANTY ON HARDWARE. All hardware products are warranted
to be free from manufacturing and material defects for one year and 2 years labor for Portable and RMS Systems from the date of purchase. Products that become defective during
such period shall be repaired or at manufacturer’s option,
replaced at a manufacturer’s Support Center of an Authorized
Service Center. This limited warranty is contingent upon proper
use of the hardware products covered and does not cover hardware
products which have been modified or which have been subject to
unusual physical or electrical stress.
BSI MAKES NO OTHER EXPRESSED OR IMPLIED WARRANTY WITH RESPECT
TO HARDWARE PRODUCTS OTHER THAN THE LIMITED WARRANTY REFERRED ABOVE.
ALL IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES
OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY
EXCLUDED. THE LIABILITY OF BSI, IF ANY, FOR DAMAGES RELATING TO
ANY ALLEGEDLY DEFECTIVE PRODUCT SHALL BE UNDER ANY LEGAL THEORY
BY LIMITED TO ACTUAL PRICE PAID FOR SUCH PRODUCT AND SHALL IN NO
EVENT INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND,
EVEN IF BSI IS NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES.
DISCLAIMER OF WARRANTIES ON ALL SOFTWARE. BSI MAKES NO WARRANTIES,
EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO ALL SOFTWARE AND ACCOMPANYING
MANUALS AND MATERIALS, REGARDLESS OF THEIR SOURCE, THEIR QUALITY,
PERFORMANCE, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
ALL SUCH ITEMS ARE SOLD OR LICENSED TO PURCHASER BY BSI ON AN “AS
IS” BASIS. THE ENTIRE RISK AS TO THEIR QUALITY AND PERFORMANCE
IS WITH THE PURCHASER. SHOULD SUCH SOFTWARE PROVE DEFECTIVE FOLLOWING
THEIR PURCHASE, PURCHASER (AND NOT BSI OR ITS SUPPLIERS), ASSUMES
THE ENTIRE COST OF NECESSARY SERVICING, REPAIR OR CORRECTION AND
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECT
IN SUCH SOFTWARE. IN NO EVENT WILL BSI OR ITS SUPPLIERS BE LIABLE
FOR DIRECT, INDIRECT, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM ANY DEFECT IN ANY SOFTWARE, EVEN IF BSI HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
BSI, its hardware or software suppliers, makes no warranty, expressed
or implied, concerning the applicability of any hardware or software
to any specific purpose. BSI, its hardware or software suppliers,
accepts no liability for loss or damage caused, or alleged to be
caused directly or indirectly by computer equipment or software
sold by BSI, including but not limited to any interruption of service,
loss of business or anticipatory profits or special consequential
damages resulting from the use or operation of such computer equipment
or computer software.
SERVICE WARRANTY. BSI If this invoice shows charges for services or
repair work and/or parts, BSI warrants that parts installed will
perform satisfactorily under conditions of normal use for a period
of ninety (90) days after date of repair. Part replaced by BSI
that become defective during such period shall be repaired, or
at BSI’s option, replaced free of charge, at any of BSI’s
service centers. EXCEPT AS EXPRESSLY PROVIDED ABOVE, THERE IS NO
WARRANTY OR GUARANTEE OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE, OR OF ANY OTHER KIND, EXPRESSED OR IMPLIED, WITH RESPECT
TO THE SERVICES PERFORMED OR PARTS FURNISHED BY BSI. BSI makes
no guarantee with respect to any other parts. If repairs later
become necessary due to other defective parts, they will be charged
separately as will the labor charge, if any.
REVOLVING CHARGE SALES AGREEMENT
YOU “buyer(s)” agree that purchase of, payment for
and retention of a purchase money security in the described merchandise
shall be in accordance with the revolving charge account agreement
between you and us. You hereby also acknowledge receipt of a fully
completed copy of this Revolving Charge Sales Invoice.
Disclaimer:
The above Terms, Conditions and Warranty are governed by the State
of California, regardless of the State’s conflict of the
law occurs. In event of any dispute between the parties related
to this sale, hereby they agree that jurisdiction and venue shall
be in Los Angeles County, California, and the prevailing party
will be entitled to recover its reasonable costs and attorney’s
fees.
RETURN POLICY
Purchaser has 15 days to return goods for refund. No refunds after
15 days from the original shipping date. 15% restocking fee will be charge for all returned items. To return goods,
call our service department and get an RMA number. Item must be shipped out within 5 days of the RMA issued date. In order for items to obtain under warranty service, items must be received before warranty period is over.
Purchaser is responsible for returning goods in its original packaging,
with all its accessories-manuals, diskettes, cables and a copy
of the invoice. Purchaser will be charged for any missing accessory,
and for damages or scratches on cases. The RMA number must be clearly written on the outside of package.
Shipping fee is not refundable, Purchaser pays for shipping to and
from BSI. For accounts on net terms, Purchaser will be billed for
shipping and restocking charges.
Allow 3-4 weeks for processing of refund.
SERVICE POLICY AND PROCEDURE
The Technical Support and Service department can be reached at:
Broadax Systems, Inc.
17539 Rowland Street. City Of Industry, CA 91748
(626)964-2750
(626)964-2661 (fax)
Tech Support E-mail:
support@bsicomputer.com
Hours: 8:30 AM - 5:30 PM PST, Monday - Friday
Call BSI tech support to obtain an RMA number prior to returning
any product for service. Always have your invoice and serial number
ready when calling tech support. Mark the RMA number on the mailing
label and enclose a copy of the invoice with a description of the
problem. Warranty repair covers labor and parts only, customer
pays for shipping to and from BSI. Return shipping charges will
be COD unless other arrangements are made. For units whose warranty
is close to expiration, to get warranty service, unit must arrive
at BSI on or before date of invoice.
BSI is not responsible for service items abandoned in BSI for
over 3 months.
OUT OF WARRANTY SERVICE
BSI warrants that the parts installed will perform satisfactorily
under normal conditions for a period of ninety (90) days. Parts
replaced by BSI that become defective during this period shall
be repaired, or at BSI's option, replaced free of charge, at BSI's
service center. This warranty applies only to parts replaced and
does not cover any other part already in the equipment. There is
no warranty or guarantee of merchantability, or fitness for a particular
purpose, with respect to the services performed or parts furnished
by BSI. If repairs later become necessary due to other defective
parts, they will be charged separately.
After BSI’s limited warranty, some of the parts have extended warranty from our manufacture. Just click the brand name will guide you how to obtain more details. For hard disk drive brand name of Western Digital, Seagate and Hitachi; memory of brand name Kingston; motherboard of brand name Asus; SCSI card of brand name Adaptec and power supply of manufacture Zippy, Seasonic.
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